Admin

Help for the Admin section of iLivestock

How do I raise a support ticket?
The best way is to open the app, go to Admin (tab at bottom) then 'Help' (top left) then 'Email Support' (top button).  This will send ...
Fri, 1 Mar, 2019 at 10:02 AM
Trouble with CTS Registration?
If you can't send your CTS registration to the server, check the following: Look for any animals with an ORANGE surround in the animal list:  This...
Thu, 14 Mar, 2019 at 5:13 PM
Where can I find the latest help videos?
https://www.youtube.com/channel/UCRTEF18ZHiJ1xr-8bGVYzAA
Sat, 28 Sep, 2019 at 8:17 AM
How do I add new breeds?
iLivestock 9.9 and lower: To add breeds, go to 'Admin' -> 'App & Stickreader' -> 'App Control' -> 'Add B...
Mon, 29 Apr, 2019 at 3:38 PM
Importing animals into iLivestock and then grouping them
The first step is email yourself the iLivestock import templates. This can be done by selecting 'CSV Import Templates' from the Databases (Reporti...
Mon, 6 May, 2019 at 10:35 AM
Trouble with animal ID numbers in CSV exports
Sometimes, you may see an animal ID (EID, Visual) displayed like this '8.2601E+14' when you open a CSV export file in Excel or Numbers. This has h...
Wed, 4 Sep, 2019 at 9:55 AM
Issue with ShareSheet on iPad - Can't send an email?
22-01-2020  We are aware of an issue on iPad's only that sometimes stops the "ShareSheet" seen below from appearing. This means you will ...
Wed, 22 Jan, 2020 at 8:00 AM
iOS: How to import a tag bucket file
How to import a tag bucket file on iPhone or iPad Open your email app View the email sent from your tag supplier Open the attached tag file(s)...
Mon, 9 Mar, 2020 at 2:06 PM